Mechanics': 27-Apr-90 #102From: Atari SIG (xx004@cleveland.Freenet.Edu)
Date: 04/11/94-12:20:35 PM Z
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From: xx004@cleveland.Freenet.Edu (Atari SIG) Subject: Mechanics': 27-Apr-90 #102 Date: Mon Apr 11 12:20:35 1994 Article 27 of freenet.sci.comp.atari.mags: From: aa399@cleveland.Freenet.Edu (Len Stys) Date: Mon, 11 Jun 90 01:29:50 GMT MECHANICS ONLINE MAGAZINE ========================= Issue #102 April 27, 1990 A Co-Production and Copyright 1990 of: -------------------------------------- Rovac Industries Gateway Associates Post Office Box 59 310 Spring Valley Drive Middlesex, NJ 08846-0059 East Greenwich, RI 02818-1912 ------------------------------------------------------------------------ Z*Net Online Bulletin Board (201) 968-8148 Publisher/Editors - Ron Kovacs, Bruce Kennedy A product of the Mechanics Information Network ======================================================================== Technical Service Bulletins available from: Autotext Leary Rd, RD #2, Honey Brook PA 19344 215-273-2926 ======================================================================== <*> EDITORS DESK ----------------- by Ron Kovacs Well, here it is... Issue #2 of the Mechanics Online Magazine. This issue expands the coverage and direction with hope of input from YOU the reader. The success of the project depends on our readers and any comments you have on content and news coverage is greatly appreciated. We can be reached in a number of ways, use the guide below: - Z*Net BBS (201) 968-8148 Email to SysOp - CompuServe 71777,2140 and 72327,1500 - GEnie Z-Net and R.Kovacs and BEKENNEDY - CompuServe Go Racing, Section 16: Motoring Topics - GEnie ST Catagory 31 (Page 475;1) - Z*Net BBS Sig 15 Mechanics Online Thanks for downloading and reading... Please pass the file around to your associates and friends! Feel free to upload to your favorite BBS system and check the NEXT edition for systems carrying this publication. <*> THIS EDITION ---------------- - ZNET NEWSWIRE Ford, Nissan, Chevrolet, Smart Dipstick and more.................. - ATARI ST On the cover of Motor Service..................................... - GARAGEKEEPER Management Software Program Profile............................... - SHOP MANAGEMENT PROGRAM Offers Direct Connection BBS for Users............................ - SERVICE CUSTOMERS View Shops with AllData Systems as Up-To-Date..................... - SIGN IN SHOP SEZ "Our Direct Line to All Factory Information"...................... - EGR Consistent premature EGR replacement...look for high idle......... - JAPANESE TRANSPLANT Suppliers (U.S) don't understand electronics...................... - NEW FAX DIRECTORY Performance Parts Suppliers is now available...................... - MITSUBISHI MIGHTY MAX Four Wheeler of the Year.......................................... - BBS OFFERS Old Cars and Restoration Parts.................................... - NEW SURVEY Race Fan Habits and Preferences (Nordhaus)........................ - CHRYSLER UPDATE Button makers out of business?.................................... <*> Z*NET AUTO NEWSWIRE ----------------------- SUNOCO AND CARBONCLEAN Sunoco has integrated Parker Automotive's CarbonClean products into their Tires, Batteries, Accessories and Equipment Program. Sunoco will market CarbonClean to 400 Ultra Service Centers, 500 dealers and 2,500 Sunoco jobbers and distributors located throughout the Eastern seaboard. CarbonClean, a system that flushes harmful pollutants from the fuel systems of internal combustion engines. CarbonClean is currently distributed in 53 countries. CarbonClean products are approved by, and marketed by Exxon, ARCO, Chevron, Gulf, Snap-on Tools, Nissan, Hyundai, Toyota and other firms. FORDS 1991 CAPRI UNDER $12,600 Ford announced this week, lower prices of the all-new Mercury Capri 2+2 convertible, which goes on sale at dealerships this summer. The front wheel drive Capri will have a suggested retail price of $12,588. Included in the price is an air bag restraint system, a 100-horsepower 1.6-liter double overhead cam (DOHC) 16-valve, four-cylinder engine, five-speed manual transmission, power steering, power four-wheel disc brakes, steel-belted radial tries, tinted glass, power windows, reclining cloth bucket seats, a folding rear seatback for easy trunk access, interval windshield wipers, dual remote control rear view mirrors, and AM/FM stereo radio. Among the options offered are air conditioning, aluminum wheels, automatic transaxle, power door locks, removable hard top with storage rack and cover, built-in rear window defroster, map lights, and dome light. MAZDA PLANS INCREASED BUSINESS WITH US Mazda announced significant increases this week in both the number and type of automotive parts to be purchased from US based automotive suppliers. As a result of recent meetings between US parts suppliers and Japanese automakers, Mazda has now decided to purchase 15 automotive components from eight U.S. parts suppliers. These purchases include 13 new parts, representing new business for the companies involved. FORD REPORTS 23% DECLINE IN AUTO SALES Ford reported the following sales figures for the second 10 day period for April 1990: 1990 1989 Pct. Change Selling Days Total Cars 1990 1989 April 11-20 59,866 77,682 -22.9 9 9 Jan. 1-April 20 614,677 689,279 -11.8 94 93 Imported Cars April 11-20 1,759 2,551 -31.1 Jan. 1-April 20 21,558 26,821 -20.5 Total Trucks April 11-20 41,801 48,356 -13.5 Jan. 1-April 20 429,954 448,914 - 5.2 Light Trucks April 11-20 40,522 46,656 -13.2 Jan. 1-April 20 416,749 431,769 - 4.5 Total Vehicles April 11-20 101,667 126,038 -19.3 Jan. 1-April 20 1,044,631 1,138,193 - 9.2 HONDA REPORTS SALES Second 10-day sales figures for Honda domestic built automobiles for April 1990: 1989 1990 Domestic (2nd 10-day) 12,084 11,323 Civic 5,225 4,980 Accord 6,859 6,343 Domestic (20-day) 21,539 19,405 Civic 9,074 8,364 Accord 12,465 11,041 Domestic (year-to-date) 126,407 103,239 Civic 52,139 46,351 Accord 74,268 56,888 JAPAN'S AUTO OUTPUT RISES 1% Japan's production of of motor vehicles hit a new high in 1989, setting a new record for the second straight year, the Japan Automobile Manufacturers' Association reported this week. Production totaled 12,953,790 units, up 1.0 percent over the previous record set in 1988. Exports decreased about 6.0 percent and domestic sales surged 10.4 percent. NISSAN SALES FIGURES Nissan USA announced the following car and pickup truck sales figures for the April 11-20 reporting period: Domestic Cars (Sentra Models Only) April 11-20 Year-to-Date 1990 2,323 26,070 1989 1,939 30,652 Domestic Trucks April 11-20 Year-to-Date 1990 4,194 39,791 1989 3,016 43,240 FORDS $780 MIL ENGINE PLANT Ford unveiled its new Romeo Engine Plant this week, following a two year $780 million transformation from a former tractor assembly facility. Before the first engine rolled off the line last week, the entire engine plant workforce -- UAW represented employees and management employees will have gone through 750,000 hours of training. In addition to training, the plant encourages maximum levels of employee involvement. The Romeo Engine Plant -- opened in 1973 as a tractor assembly plant -- will have an estimated annual capacity of 535,000 engines, or approximately 2,230 engines per day. The plant covers 1.4 million square feet. Flexible manufacturing will allow the plant to produce a new family of V-8 engines -- the first application being a 4.6-liter V-8. CHEVROLET BREAKS THREE WORLD ENDURANCE RECORDS Chevrolet received official confirmation last week from the Federation Internationale de l'Automobile (FIA) for breaking three world endurance records and establishing a total of 12 international class standards with two Corvette sports cars. At the 1990 Greater New York Auto Show, Burdette Martin of the Automobile Competition Committee for the United States (ACCUS) -- the national sporting authority for the FIA -- presented Chevrolet Corvette Director of Engineering Dave McLellan with an official certificate commemorating the Fort Stockton, Texas, time trials held March 1 and 2. The record books will show that a Corvette ZR-1 holds the new world mark for 5,000 kilometers, 5,000 miles and 24 hours -- the latter shattering a 50-year-old, 161.180 mile-per-hour bogie set by the legendary automobile high-performance pioneer Ab Jenkins in his Mormon Meteor III on the Bonneville Salt Flats in 1940. The new 24-hour record is 175.885 mph (283.061 kph) -- almost 15 mph faster. POWERFUL GAS TURBINE SURPASSES 150 MEGAWATTS During engineering tests at Virginia Power's Chesterfield Station, the first of General Electric's MS7001F (7F) gas turbines achieved outputs surpassing the machine's design rating of 150 megawatts of electric power to become the world's most powerful combustion turbine for 60- hertz power generation. At Virginia Power, the 7F will operate on natural gas or distillate fuel with the flexiblity to convert to coal- derived gas should that alternative become economically attractive in the future. SHELL OIL INTRODUCES UNLEADED GASOLINE Shell announced on April 11th the introduction of an environmentally enhanced, unleaded premium gasoline. The new product, SU 2000E, will reduce hydrocarbon vapor and carbon monoxide emissions. The gasoline will be sold in all nine metropolitan areas identified by President Bush as having the nation's most severe ground-level air quality problems, as well as Washington, D.C. The areas where SU 2000E will be marketed are New York City, Hartford (Greater Connecticut), Chicago, Houston, Los Angeles, Philadelphia (southern New Jersey and Delaware), Baltimore, Milwaukee, San Diego and Washington, D.C. Shell is the nation's number one marketer of gasoline. CHEMIST DEVELOPS "SMART DIPSTICK" A chemist who has developed the technology for a "smart dipstick" says it would prevent engine wear and tear by telling when to change a car's oil with a flashing message on the dashboard. The technique measures the quality of oil in the car by calculating how much remains of the antioxidant in it. Antioxidant is an additive that keeps oil from degrading too fast. Without it, oils will oxidize, turning thick and black and building up acid. Once the antioxidant is depleted, oil loses its ability to lubricate parts. Prolonged use of bad oil can cause engine damage or failure and corrosion from the accumulation of acid. If smart dipsticks were available, the outcome would be smoother running vehicles, but more oil changes. ----------------------------------------------------------------------- ATARI ST AND MOTOR SERVICE MAGAZINE ----------------------------------------------------------------------- That was the question asked by one of our readers last week. So we set about finding out why a story about every description of computer except the Atari ST features the Atari ST, and a chick emerging from an egg on the cover of the issue. The story covers 20 systems for managing a modern service shop. Here's a quick rundown of the programs covered starting page 24 of the March issue: Garage Management Smart Service Manager F.A.S.T Shop Manager Centrum GarageKeeper r/o SCHED 3 Autolink Smart Service Manager RPM C.A.R.S. and L.O.F. Turob-Mac II TRACS (Napa) Premier Automotive Management (PAM) Auto Repair Management System Repair Shop Systems Software modules R*Kom Repair Writer Repair Management System TelePart (Triad) The story covers Cost, Options, and Training for each of the systems. There is no review or user viewpoint comparison of the programs. If you use any of the programs above, let's hear what you have to say about them. We will cover three, briefly in this issue, based on comments we have received in the field. Post your views to 72327,1500 MechInfoNet Now, where did that Atari ST come from? A little probing at the Des Plaines offices of Hunter Publishing reconfirmed the existence of an associate publication for midrange computers, Systems 3x. The picture was a probably a lift from the resources of the sister publication. No reflection on the content. The overriding consideration was the CHICK. The title of the story, if you recall, was "Shop computer systems: The next generation". ----------------------------------------------------------------------- SHOP MANAGEMENT PROGRAM ----------------------------------------------------------------------- In pursuit of the AllData user perspective in this issue, we ran into a brochure for GarageKeeper, and some comments from the prospect, John Bradley. John had been looking around and was impressed by what he had heard from satisfied users. (Don't buy ANY program until you talk to someone who has used it a LOT). What makes life interesting, was the AllData rep, Tom Nicholson, was not completely in agreement with John on his choice, although Tom had not heard any negatives about the program. Tom is an aggressive aftermarket pro, having sold Chilton manuals in New England for 20 years (his son continues the family tradition). Tom suggested CSS....not even listed in the Motor Service overview, so we have some more work to do for a future issue, and some views to present from Tom on why he feels the CSS system is worth considering....more on that later. The GarageKeeper offers: Inventory Management Job Estimates Work Orders Customer History Mailing Follow-up Telephone Follow-up Service Management Menu Inactive Customers Putaway List Inventory Worksheets Customer Cross Ref Customer List Shrinkage Analysis Service Jobs with Parts and Labor Intervals Sales Analysis Year End Reports Quarterly Reports Purchase Orders Year End Report Customer Service History A unique service is voice or modem support for 90 days at no charge. Hourly charge after 90 days. The service is a bulletin board which offers technical information, swapping services for shop equipment, for only the cost of a phone call for the first 90 days. (We'll be telling you more about THAT service, you can be sure.) For more information, post a request with your address and phone (if desired) to MechInfoNet 72327,1500 here, or write: Computer Assistance Inc. 82277 Weiss Rd. Cresswell OR 97426 Let us know what you think about GarageKeeper. You may help John make his buying decision. ----------------------------------------------------------------------- SERVICE CUSTOMER VIEW SHOPS ----------------------------------------------------------------------- John Bradley runs a two bay in Lawrence Massachusetts. He is planning on a significant expansion soon. The drive-up is unimpressive (until you step out of the car and meet, at a safe distance, his two chained guard dogs). About that time you get a sense you are going to see something different. First look through the garage doors, you see an immaculate floor, and a wall full of Snap-On Tool drawers (I mean WALL TO WALL). Enough reason for attack dogs. More reasons in the next room. First thing through the door you bump straight into a crisp black and white high resolution monitor display, with Technical Service listings, no keyboard, a mouse with mouse pad, and two slots on the "side" of the machine (the computer housing is turned sideways in John's layout). The slots are for a CD-ROM, one of five in the AllData set, and an output slot for a fast thermal printer. John jumps forward to begin his demonstration of the information stored inside. By the time John is through, you KNOW this guy is wired on what is the latest in service information. And you know he can get to it RIGHT NOW before he begins work on your car. I began my question and answer session with John, and got a few surprises, as you will see..... MechInfoNet> John, what impresses you about this machine the most? John> Contact and support from the factory....I mean when my monitor went South they called me back three times that day, and I had a replacement IMMEDIATELY. Their tech guys are absolutely terrific. I can't stump them. InfoNet> How do you pay for the machine? How much do you figure it costs you per day? Do you charge for the service bulletins and tech manual access as a service item on the work order, or as a part number on the parts list? John> Well, I figure it costs me $10-$15/ day, depending how much work I get in a week. I would never add the overhead of the machine as a per job charge...that's like charging for oil disposal or tire removal....it turns customers off, FAST. I can't believe shops openly charge for that. I build my reputation with the machine, I impress the customer that I know as much about his machine as anyone does, with the LATEST information. He knows that I am constantly updated. The machine tells him that, and I deal with HIS vehicle, not just a list of tech info. I've had recall information on a customer's car, and performed work the local dealer hadn't done on a legitimate recall...as a matter of fact, I just did TWO recall repairs on a customer car that hadn't been done by his dealer on his NEW car. If I don't find a bulletin, I go to the manual section, and show him the specifics on his car model and year. I feel so strong about the machine, I want to put a big sign around the display to call the customer's attention to the database and talk to him as he stands in the waiting area, when I can't be there to do it...I want the message to be bold and bright. You can't sit down and charge the customer for every little thing you do...I guess I build the extra value of my services into an increased labor rate...certainly when I get the shop management software in here, I will have a more specific way to get get a handle on these services, but my customer is NOT going to see them as a line item. We don't go by the book in some cases. When a job goes beyond the write-up time, I tell the customer I have to improvise...he wants the job done, and sometimes you can't go by the book. InfoNet> Do you ever get new cars before they are off warrantee? John> Sure, that car I just told you about, and there were 24 fleet Oldsmobiles that I dealt with recently. I found 6 and a half feet of information covering a recall on those vehicles, a chassis problem. 8 out of the 24 vehicles had not been fixed properly. I expect to get a letter of appreciation from that fleet operator. John has Bosch, GM, Napa, AC DELCO, Chrysler, Fuel Injection training certificates framed on the wall. You are overwhelmed with the fact that he is CONNECTED with technology because you are surrounded by these inputs as you stand in the waiting area. John dialed up his local Napa store while we were there, and cut an order by modem from a Data General terminal in his waiting room. He searched the inventory for the part he needed, looked up his cost and projected selling price options, and remotely cut an order and packing list of the parts he needed for delivery. This is just one component of the comprehensive TRAC system offered by Napa for their customer service shops. The store/shop connection through the terminal was straight forward with command keys for dialing, hangup on the face of the Racal- Vadic modem. (A total of ten command keys.) I took the time to dial up Compuserve from the shop, and showed John about the Mech.NWS in RACING/Libe 16. Now he has something new on the leading edge to look forward to...John will be joining us here as soon as the management computer is installed in a few months. Next shop we visited was just up the street. Leo Lamontagne's shop was spic and span all around. There was a full computer in the office inside the waiting area, and an AllData unit as you walk into the waiting area. A full complement of Bear diagnostic equipment and a front end alignment machine gleamed from the service bays. From a Curtis clip next to the screen hangs a sign with some help from a desktop publishing program (Print Shop): "*ALLDATA* IS OUR DIRECT LINE TO ALL FACTORY INFORMATION AND BULLETINS". Leo's time was short, so we'll tell you more about his immaculate operation after a follow-up call. I think you can see, the pitch is similar to John's. Next stop was Frank's Enterprises, Bob Darling and his crew, in Wilmington. Bob feels the AllData system, raises his general level of professionalism..."I used to crawl under a car or pop the hood ready to explore a lot of options to deal with a lot of question marks in my head...now I go into the vehicle with a purpose...I'm not guessing anymore." The shop is big on diagnostics, and the owner prides himself on putting his Sun equipment to good use. TECH TIPS is sort of a hobby with Bob, and he fires them off to the parts suppliers regularly, without much thanks. Well, we thank him for calling our attention to one little chronic problem...the EGR: Look for problems elsewhere, particularly at an idle adjustment set higher than spec to compensate for another undiagnosed problem. This will cause the system to run at a higher RPM than design, and the EGR valve will be more active than it was designed for, causing premature failure. If you are replacing them, check for a more serious problem elsewhere. Bob was the first customer for an AllData system in the greater Boston area, and I suspect we will be hearing more Tech Tips from him in future issues of the Mechanics Online Magazine. ----------------------------------------------------------------------- MECHANICS ONLINE UPDATE ----------------------------------------------------------------------- AUTOMOTIVE ENGINEERING The lead letter from the editor in chief of Automotive Engineering p.8 April 1990 issue discusses a survey of U. S. suppliers to Japanese firms who are setting up shop in the U.S. The recent study conducted by Markey and Associates with AE found "many survey participants felt that U. S. suppliers lack a critical understanding of emerging electronic technologies". The balance of the survey summary covers list of priorities of the firms in selecting U. S. partners/suppliers. PWA OFFERS FAX DIRECTORY OF SUPPLIER COMPANIES The Performance Warehouse Association has released its 1990 Industry Fax Directory. The 32 page book has more than 1000 listings. Copies of the directory are available for a nominal fee from PWA 2041 San Elijo Ave., Cardiff, CA 92007 MITSUBISHI MIGHT MAX TAKES HONORS Through a 30 day test administered by the magazine's staff, pickups were rated on highway driving, interior comfort and ergonomics, ease of entry and exit, fit and finish, visibility and dashboard instrumentation layout. Also rated are performance in dirt, sand, stream beds, and gravel, and rock climbing. Performance, which accounts for 80% of the rating is divided into five categories: mechanical, on-road riding and driving impressions, off-road performance, interior and exterior finish. Also considered are power to weight ratio, dynamometer testing, gvw, pricing. Four Wheeler Magazine named the 1990 Mitsubishi Mighty Max Pickup Truck of the Year. BBS FOR RESTORATION PARTS Sequoia Data in San Francisco has introduced a bulletin board and special software called CompuMarket(tm) to connect buyers and sellers of collector cars and parts. Unlimited access is provided for a low monthly fee...less than most online services charge per hour. The service process 500 calls per hour and covers a database of one million cars and parts. Voice callers can have searches done for them. The target customers are repair shops, restoration specialists, part stores, body shops, racers, appraisers, and hobbyists. The company was founded by Dana R. Allan in 1987. NORDHAUS RESEARCH COMPLETES SURVEY An in-depth survey on motor sports fans offers some new revelations about their lifestyle. The study, called TRACS (Total Racing Audience Composition Study), was done by Nordhaus Research of Southfield, Michigan. It includes statistics on income, buying habits, and types of racing preferred. Here are some of the highlights of the study: About 26 percent of the nation's adults have an interest in racing and other motor sports. This includes persons who attend races and who follow it on television. Mario Andretti is the most popular race car driver in the U.S. followed by A.J.Foyt, Richard Petty, Bill Elliott and Danny Sullivan. But among racing enthusiasts, the favorites are Elliott, Petty, Andretti, Dale Earnhardt and Foyt. The buying power of race fans (about 47 million adults) is more than $700 billion. Motor sports fans have higher than average household incomes and tend to own more vehicles than the average person. About 38 percent of race fans say they 'make an effort' to buy products from sponsors of racing events, compared to only six percent of non- enthusiasts. The study shows that there are more than 14 million female race fans. Although this represents only 15 percent of the female adult population in the U.S., other research shows that women represent a substantial proportion of race event attendees. Nordhaus conducted 5000 telephone interviews with adults throughout the U.S., selected by a random probability sample. The study has a statistical reliability of plus or minus 2.7 percent at 95 percent confidence." For further information contact Bob Van Dam at Nordhaus Research, 20300 West Twelve Mile Road, Southfield Michigan 48076. Phone 313-827-2400. Fax 313-827-1380. Tell him you saw a pickup on the Speed and Custom Dealer publicity in Mechanic's Online News on Compuserve. CHRYSLER PUTS BUTTON MAKERS OUT OF BUSINESS The new Chrysler New Yorker will sport simulated buttons instead of the traditional type that can snag and be lost. The technique in used in the European furniture industry, and is created by special Swedish sewing machines. The machines sew in a circle, forming a fake "button: in about ten seconds. The lock stitching can not break or ravel. (Ed) Now why didn't they do this before? Maybe the new upholstery is covered under 7/70? ======================================================================= ======================================================================= The Mechanics Online Magazine is a biweekly publication released for mechanics with coverage of the mechanical and automotive community. Opinions and commentary presented are those of the individual authors and do not reflect those of Rovac Industries or Gateway Associates. Z*NET and Z*NET ONLINE are copyright 1990 by Rovac Industries. Reprint permission is granted as long as the MECHANICS ONLINE MAGAZINE, Issue Number and author is included at the top of the article. Reprinted articles are not to be edited without written permission. ======================================================================= ======================================================================= MECHANICS ONLINE MAGAZINE APRIL 27, 1990 Copyright (c)1990 Rovac Industries, Inc../ Gateway Associates ======================================================================= --
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